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If youre an admin on the account, call (800) 865-9408 (toll-free, US only). If youre in the admin center, select Support > New service request. To raise a ticket from the Office page in your online account, log in to your Office 365 account, click the app launcher (the nine dots in the top left corner) and then click “Office. Sign in to Microsoft 365 with your Microsoft 365 admin account, and select Support > New service request.
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Log a ticket from your Office 365 Account Some common features of the Office 365 ticketing system include. Microsoft 365 is well elaborated and widely used because of the numerous advantages it offers to customers and clients. In both Sway and Forms, there is a Help option available from the three dots menu in the top right corner, but for both apps, there’s no obvious way to contact support with anything other than “feedback.” OneNote has the same File > Help > Help option as Word, Excel, and PowerPoint, but when you click it, there is also no obvious way to contact support.įor all three of these apps, you can, of course, click around the Microsoft help until you find a path to support, but that’s not the same thing as having an obvious way to contact support from within the app. Office 365 Ticketing System is a helpdesk ticketing management software that was launched by Microsoft to help enterprises effectively manage ticketing issues. This will open the “New support request” form, where you can enter your support ticket. 65001SB-I Retain Office 365 Module Initial Business Support Subscription 1-Year 1-User Softmagazin. If so, you can refer to Get support - Microsoft 365 admin Microsoft Docs.
#OFFICE 365 SUPPORT TICKET SYSTEM HOW TO#
Scroll down to the bottom of the page and on the right-hand side, click the “Contact support” option. According to your description, it seems that want to know how to open a ticket for Technical Support for O365 via Phone call. This will open up a new page with various help options (which you should check out first). Click the “?” in the top right of the menu bar and then click “Support.”